This Privacy Policy sets out how pkrber collects, uses, stores, shares, and protects the personal information of all users who access our platform. Your privacy is a core commitment at pkrber — not an afterthought bolted onto our operations.
pkrber (hereinafter "pkrber", "we", "us", or "our") is committed to protecting and respecting the privacy of every individual who interacts with our platform. This Privacy Policy applies to all personal data collected and processed by pkrber in connection with your use of the pkrber website, mobile-optimised platform, and all associated services including casino gaming, sports betting, customer support, account management, and promotional communications.
This Privacy Policy should be read alongside the pkrber Terms & Conditions, which govern your use of the pkrber platform. By registering for a pkrber account or by continuing to use the pkrber platform after the effective date of this Privacy Policy, you acknowledge that you have read, understood, and accepted the practices described herein.
If you are accessing pkrber from Pakistan — whether from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, or anywhere else across the country — this Privacy Policy governs how your personal data is handled. pkrber processes Pakistani player data in accordance with the standards set by our international gaming licence and applicable international data protection frameworks.
pkrber acts as the data controller in respect of the personal data it collects and processes from registered players and platform visitors. As data controller, pkrber is responsible for determining the purposes and means by which personal data is processed and for ensuring that such processing is carried out lawfully, fairly, and transparently.
For all privacy-related enquiries, requests to exercise your data protection rights, or complaints regarding pkrber's data processing practices, please contact the pkrber Data Protection team using the details provided in Section 16 of this Privacy Policy. pkrber aims to respond to all data protection requests within thirty (30) calendar days of receipt.
pkrber collects personal data that is necessary for the provision of a regulated online gaming service. The categories of personal data we collect include, but are not limited to, the following:
| Category | Data Types Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC/NICOP number, gender | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, city/province of residence | Account communication, support, marketing (with consent) |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records in PKR | Payment processing, AML/KYC compliance, fraud prevention |
| Verification Data | Copies of government-issued ID (CNIC/NICOP/passport), proof of address, payment method verification documents | Identity verification, regulatory compliance |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, betting history, session duration, pages visited, feature interactions | Responsible gaming monitoring, platform improvement, personalisation |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Marketing communications (consent-based only) |
pkrber does not collect special categories of personal data (such as health data, biometric data, or data revealing racial or ethnic origin) unless strictly required by applicable law or regulatory obligation, and only with your explicit consent where legally required.
pkrber collects personal data through the following means:
pkrber processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases on which pkrber relies are as follows:
pkrber uses the personal data it collects for the following specific purposes:
pkrber uses cookies and similar tracking technologies to operate and improve the platform, to personalise your experience, and to deliver relevant marketing communications. A cookie is a small text file placed on your device when you visit the pkrber website. The categories of cookies pkrber uses are as follows:
You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the pkrber platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.
pkrber does not sell your personal data to third parties under any circumstances. pkrber shares personal data with third parties only in the following limited and controlled circumstances:
All third parties with whom pkrber shares personal data are required to process that data in accordance with applicable data protection law and pkrber's data processing requirements. pkrber does not permit third-party service providers to use your personal data for their own independent purposes.
As pkrber operates under an international gaming licence and uses technology service providers located in various jurisdictions, your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as the country in which you are based.
Where pkrber transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data, which may include:
pkrber retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Following the expiry of the applicable retention period, pkrber will securely delete or anonymise your personal data in a manner that prevents recovery or reconstruction. Where deletion is not immediately possible due to technical constraints, pkrber will ensure the data is isolated from active processing until deletion can be completed.
pkrber implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While pkrber takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You play an important role in keeping your pkrber account secure by maintaining a strong, unique password and by notifying us immediately if you suspect any unauthorised access to your account.
Subject to applicable law and our regulatory obligations, you have the following rights in respect of the personal data that pkrber holds about you. To exercise any of these rights, please contact pkrber's Data Protection team as described in Section 16.
As a pkrber player, you have clear, enforceable rights over your personal data. Here is what you are entitled to.
You have the right to request a copy of all personal data that pkrber holds about you, together with information about how it is being processed. This is commonly known as a Subject Access Request (SAR). pkrber will respond to all SARs within thirty (30) calendar days of receipt.
If any personal data that pkrber holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please log in to your pkrber account to update basic profile information, or contact support for corrections to verified identity data.
In certain circumstances, you have the right to request that pkrber delete your personal data. This right is not absolute — pkrber may be required to retain certain data to comply with legal and regulatory obligations (for example, AML record-keeping requirements) even after your account has been closed.
You may request that pkrber temporarily restrict the processing of your personal data in certain circumstances, for example if you contest the accuracy of the data or have objected to processing based on legitimate interests, while your request is being assessed.
Where processing is based on your consent or on the performance of a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to the processing of your personal data where pkrber relies on legitimate interests as the legal basis, including profiling for marketing purposes. You may opt out of marketing communications at any time by contacting support or using the unsubscribe link in any pkrber marketing email.
Where pkrber processes your data based on your consent — for example, for marketing communications or non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
The pkrber platform is strictly intended for adults aged 21 years and above. pkrber does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. Age verification is a mandatory step in the pkrber account registration process, and pkrber reserves the right to request supporting documentation to confirm age at any point.
If pkrber becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, pkrber will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your care has registered a pkrber account, please contact us immediately at [email protected] so that we can take appropriate action.
pkrber may send you marketing communications about pkrber bonuses, new game releases, seasonal promotions, and other platform news. Marketing communications will only be sent where you have provided your consent at registration or have not opted out of marketing from pkrber where we have a legitimate interest in contacting you.
You may opt out of receiving pkrber marketing communications at any time by:
Please note that opting out of marketing communications does not affect the delivery of essential transactional and account-related communications, which are necessary for the operation of your pkrber account and cannot be disabled while your account remains active.
pkrber reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or business operations. The effective date at the top of this Privacy Policy will be updated whenever a material change is made.
Where changes to this Privacy Policy are material, pkrber will notify registered players via email to the address associated with their pkrber account or by posting a prominent notice on the platform at least fourteen (14) days before the changes take effect. Your continued use of the pkrber platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Privacy Policy, you must stop using the pkrber platform and close your account.
For all privacy-related enquiries, requests to exercise your data protection rights, or concerns about pkrber's data processing practices, please contact the pkrber Data Protection team using the details below. All communications must be submitted in writing to ensure a proper audit trail and to facilitate a timely response.
pkrber takes all privacy complaints seriously and commits to investigating each one thoroughly and responding in good faith. We encourage you to contact us directly in the first instance before escalating to a regulatory body, as we are committed to resolving privacy matters promptly and fairly.
From Karachi to Lahore, pkrber players know their personal information is handled with care, transparency, and full accountability.
Every connection to pkrber is protected by industry-standard 256-bit SSL encryption. Your personal and financial data — including PKR transactions via JazzCash, EasyPaisa, and HBL — is encrypted end-to-end at all times.
pkrber does not and will never sell your personal data to third parties for advertising or any other commercial purpose. Data sharing is limited strictly to what is necessary to operate your account and comply with our legal obligations.
pkrber processes personal data only on valid legal grounds — contract performance, legal obligation, legitimate interest, or consent. Every data processing activity is documented and reviewed against applicable international data protection standards.
pkrber gives you meaningful control over your data. Access, correct, delete, or export your personal data at any time. Opt out of marketing communications with a single click. Manage cookie preferences to suit your comfort level.
pkrber uses usage data proactively to support responsible gaming — not just to personalise promotions. If our systems detect patterns that may indicate problem gambling, our team reaches out. Your data actively works in your favour.
pkrber keeps you informed about how your data is used. We notify you of material changes to this Privacy Policy at least 14 days in advance, and our Data Protection team responds to all requests within 30 days — no runaround, no delays.
Your data is protected. Your privacy is respected. Now enjoy Pakistan's most trusted casino and cricket betting platform — PKR deposits, fast payouts, 500+ games.